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Who We Are
Who We Are
UCS Africa — Unsolved Crime Support
UCS Africa is an African-led initiative focused on independent public-record review, crime analysis, documentation, safeguarding and justice-system accountability.
Our work addresses missing-person cases and unresolved crimes, with particular attention to children, young people and affected families.
We believe that information should be carefully documented, its sources identified and uncertainties clearly acknowledged.
What We Do
What We Do
Our work includes:
Reviewing publicly available information
Preparing factual timelines and summaries
Organising information and source records
Identifying discrepancies and information gaps
Documenting corrections and changes in reported case status
Independently monitoring publicly accessible information relating to institutional processes, information handling and safeguarding concerns
Responsibly reporting identified concerns to relevant institutions and regulatory authorities
UCS Africa also offers free documentation support to eligible families and others directly affected by the disappearance of children and young people aged 18 years or younger at the time of disappearance.
The disappearance must have been reported to the South African Police Service (SAPS). Historical cases may also be considered.
Assistance is subject to eligibility, appropriate authority, safeguarding requirements and available capacity.
What We Do Not Do
What We Do Not Do
UCS does not conduct criminal investigations, determine responsibility or replace the role of police and other authorised professionals.
We distinguish confirmed information from reported claims, unresolved questions and matters that cannot be independently verified.
An absence of information in the public record does not establish that investigative activity has not taken place. Equally, an information gap is not evidence of wrongdoing by any person or institution.
Our Commitment
Our Commitment
Our work is guided by:
Child safeguarding and respect for affected families
Accuracy and responsible use of information
Clear source attribution and evidentiary integrity
Privacy and confidentiality
Professional independence and accountability
African-centred approaches to justice-system understanding and improvement
Founder & Professional Background
Founder & Professional Background
Faith Hlophe-Nyambo, MSc
Justice Systems, Crime Analysis & Victimology Consultant
Faith founded Unsolved Crimes Specialists (UCS) to advance an African-centred, evidence-conscious approach to missing-person cases, unresolved crimes and justice-system accountability.
Her work combines careful case analysis with an understanding of the challenges faced by affected families, particularly when information is incomplete, conflicting or difficult to access.
She holds an MSc in Forensic Psychology and a BSc (Hons) in Psychology and Criminal Behaviour from the University of Bedfordshire, United Kingdom.
Her professional background includes practical exposure within the South African Police Service's Investigative Psychology Section (IPS), experience with the Independent Monitoring Board of UK prisons, and case-related work in South Africa and Eswatini.
Her experience encompasses behavioural analysis, victimology, case documentation and review, including matters involving missing children, murder, serial sexual offences and serious violent crime. Her work has also involved engagement with the Royal Eswatini Police Service in relation to case-related matters.
Her work extends to independent public-sector systems monitoring, including the review of publicly accessible information, identification of information-handling and safeguarding vulnerabilities, and responsible reporting of concerns to relevant institutions and regulatory authorities.
Her approach emphasises source reliability, evidentiary integrity, child safeguarding, institutional accountability and the careful distinction between established facts, analytical observations and unresolved questions.
Through UCS Africa, Faith seeks to contribute to more transparent, responsive and evidence-informed justice processes while recognising the needs and experiences of people affected by missing-person cases and unresolved crimes.
Professional boundaries: UCS Africa is an independent organisation. It does not conduct criminal investigations or provide psychological diagnosis, assessment or treatment.
Our Legal Identity
Our Legal Identity
UCS Africa is the public-facing identity of Unsolved Crimes Specialists – UCS (Pty) Ltd.
Registration number: 2022/348333/07
Contact
Contact
Free Family Support
Families and others directly affected by the disappearance of a child or young person aged 18 years or younger may submit a preliminary enquiry using our online form.
General Enquiries & Public-Record Corrections
For general correspondence or requests to correct information published by UCS Africa, contact:
verification@ucsafrica.co.za
Important: Please do not submit confidential case documents, photographs or identifying information about missing persons through the form or by email without prior instructions.
Please do not send confidential case documents or children's personal information without prior instructions.
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