Contact & Corrections

Contact UCS Africa

For general enquiries, free family-support enquiries or requests to correct information published by UCS, please contact:

verification@ucsafrica.co.za

Free Family Support

UCS Africa offers a free documentation-support service for eligible families of children reported missing to SAPS.

Assistance is subject to eligibility, safeguarding requirements and available capacity. Please do not send sensitive case information with your initial enquiry.

For a preliminary enquiry, use the email subject:

FREE FAMILY SUPPORT ENQUIRY

You do not need to know what help you need before contacting us.

Corrections to Published Information

If you believe that UCS has published information that is incorrect, outdated or incomplete, please identify the relevant UCS publication and briefly explain what requires review.

Use the email subject:

PUBLIC-RECORD CORRECTION

UCS reviews correction requests against available, identifiable sources. Where a correction is supported by reliable sources, UCS will review the relevant publication and make an appropriate correction or clarification. Submitting a request does not automatically mean the published record will be changed.

Important Information

Please do not send confidential case files, photographs, identity numbers, children's personal information or other sensitive records unless UCS has expressly provided an appropriate submission process.

Do not publish personal or case details in social media comments.

UCS is not an emergency or criminal-investigation service.

If someone is in immediate danger, contact SAPS or the appropriate emergency authority directly.